These fraud prevention actions are nothing new sadly. Apple does it, Google does it, your bank does it and you’ll never receive any details because they all he

These fraud prevention actions are nothing new sadly. Apple does it, Google does it, your bank does it and you’ll never receive any details because they all heavily lean on security through obscurity, out of fear that any information might be helpful to game and circumvent detection. In the case of online services it’s also partially because they don’t know if they’re dealing with the scammer or the legitimate account holder and they don’t care to setup a process to do identity verification. The only difference is that with a bank you usually at least get your money (although Revolut has shown to not even do that in certain cases), with services you can pound sand because nothing is owned and it’s all based on licenses that can be revoked at any time for no reason. That’s why the small claims revenge fantasy is so silly, nothing will come of it. Yeah sure ToS don’t trump law, but the law has shown time and time again that it’s entirely ok with revoking licenses for pretty much any reason conceivable, because licenses aren’t held in the same regard as property rights. So far, every example I’ve seen with Apple has been a case in which the person redeemed thousands of dollars of gift cards, triggering the fraud algorithm in the process. A few of them managed to get their account reinstated by emailing the executive team. This is the first case I’ve seen in which the person insists that this isn’t the case and that they’ve done nothing to trigger the fraud algorithm. As an outsider I don’t have the details either way, but I’d be more concerned about the loss of data than the monetary value of purchases, if only because those can be charged back without worrying about the consequences (which normally be the closure of the Apple ID). I’d also reach out to the executive team, mainly because I have good experiences with them myself. Whatever the case, this is a risk that isn’t going to go away soon when dealing with companies.