3 ms·
I had this happen with both Facebook and Google. With Facebook it took 6 months to get fixed. Then it happened again in 2020 and I was only recently able to ge
by themagician 3y ago
I had this happen with both Facebook and Google.
With Facebook it took 6 months to get fixed. Then it happened again in 2020 and I was only recently able to get the flag removed a few months ago.
With Google I took it much more serious. Took about 6 days of non stop calls and emails. Probably put in 4-6 hours a day just trying over and over again.
The trick is to just keep trying. Again and again. Don’t waste time talking to people who can’t help. You start to get a feel for it. Eventually you can find your way to “Risk Management“ and a human will review your account. Same response from both Facebook (multiple times) and Google, which is some derivation of, “Sorry. Our algorithm was overly zealous and accidentally flagged your account. The flag has been removed and your access restored.”
Of course no one uses a real name or last name and everyone uses an ephemeral email address so it’s impossible to ever reach back out.