Rando: "I don't like this player. I want a different one." Gud: It's the player installed by default. Gud spends the next two hours helping Rando install a no

Rando: "I don't like this player. I want a different one." Gud: It's the player installed by default. Gud spends the next two hours helping Rando install a non-default video player (and possibly battling Microsoft for the default apps for all of the different file types associations).