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What are you using instead? My company is considering Stripe and I’m interested in alternatives.
by ARandomerDude 3y ago
What are you using instead? My company is considering Stripe and I’m interested in alternatives.
- tobinfekkes 3y agoI've been using Gravity Payments for 6 years because they are local to me (Seattle). I have 4 different reps within an hour drive, not that I'm going to drive to their house, but it saves so much useless back-and-forth via support channels, threads, emails, chats, etc when I can just call them individually instead. I know, I know, phones are old school, but it gets the job done in minutes, rather than days/weeks. Good luck getting a hold of anyone at Stripe. Even when you do, you'll get a different support agent replying to each message, which means there is no continuity or context. Also, they reach out to me if they notice any unusual activity on my client's gateways, rather than just block the entire account and wait for me to notice.