5 ms·

What's the best alternative? Currently working on an MVP and the horror stories have really put me off Stripe.

by anon373839 3y ago

villgax 3y ago
LemonSqueezy
- jasfi 3y ago
  I second LemonSqueezy. They're a bit new, but are going in the right direction. Stripe isn't available in my country anyway. PayPal's dev experience was quite bad, but trying to do business with them was virtually impossible. I wasted a lot of time from both the dev and business angles.
sschueller 3y ago
Depends where you are. In Switzerland I would recommend https://payrexx.com/ https://payrexx.com/
mgw 3y ago
I would recommend Adyen. It‘s a bit like a European Stripe. https://www.adyen.com/ https://www.adyen.com/
- tedtimbrell 3y ago
  It’s a shame that Adyens tech is so rough in comparison but can definitely be worth it when it comes to fees
  - deanc 3y ago
    I've integrated Adyen. It wasn't perfect but it wasn't as awful as Paypal.
- wilhil 3y ago
  Adyen didn't want to speak to us unless I could show ~£1M+ a year of transactions :(
  - dabeeeenster 3y ago
    It's way higher than 1M a year.
- siwatanejo 3y ago
  By "European" you mean it doesn't support American credit cards?
dedene 3y ago
For Europeans, Mollie works also very good! Very easy to integrate and the fees are reasonable.
smca 3y ago
Sorry to hear you've been put off. OP shared more detail which explains why they're unfortunately not supported on Stripe: https://news.ycombinator.com/item?id=36969049 https://news.ycombinator.com/item?id=36969049. Feel free to always reach out to me know if you run into any issues.
- anon373839 3y ago
  It isn’t this OP specifically who has put me off. It’s the large number of people over the past few years who have reported issues such as Stripe holding their funds hostage for extended lengths of time, and their inability to get meaningful support through the official channels. (I’ve seen Edwin step in to HN threads to fix some of these cases, but the thought of relying on my problem hitting page 1 of Hacker News is very disconcerting.)
  - smca 3y ago
    I hear you! Things are often posted here to try and overturn decisions that were correctly made (see https://news.ycombinator.com/item?id=34274059 https://news.ycombinator.com/item?id=34274059). We still keep an eye out to make sure we aren't making mistakes (because they can of course happen). Also, your post doens't need to hit HN to get meaningful support—we have 24x7 support via chat/phone/email and via @stripesupport on Twitter. If your business doesn't fall into these categories I mentioned up top: regulatory compliance (money laundering or fraud), risk management (high rate of chargebacks or credit risk), or a violation of our restricted businesses agreement (get rich quick schemes, counterfeit goods, etc), then there is no legitimate reason why we wouldn't want to support your business.
    - Brian_K_White 3y ago
      If the problem gets fixed, then by definition the decision was not correctly made. The more you say in this thread the more you prove the critics points.
      - smca 3y ago

What's the best alternative? Currently working on an MVP and the horror stories have really put me off Stripe.

villgax 3y ago

LemonSqueezy

jasfi 3y ago
I second LemonSqueezy. They're a bit new, but are going in the right direction. Stripe isn't available in my country anyway. PayPal's dev experience was quite bad, but trying to do business with them was virtually impossible. I wasted a lot of time from both the dev and business angles.

sschueller 3y ago

Depends where you are. In Switzerland I would recommend https://payrexx.com/ https://payrexx.com/

mgw 3y ago

I would recommend Adyen. It‘s a bit like a European Stripe. https://www.adyen.com/ https://www.adyen.com/

tedtimbrell 3y ago
It’s a shame that Adyens tech is so rough in comparison but can definitely be worth it when it comes to fees
- deanc 3y ago
  I've integrated Adyen. It wasn't perfect but it wasn't as awful as Paypal.
wilhil 3y ago
Adyen didn't want to speak to us unless I could show ~£1M+ a year of transactions :(
- dabeeeenster 3y ago
  It's way higher than 1M a year.
siwatanejo 3y ago
By "European" you mean it doesn't support American credit cards?

dedene 3y ago

For Europeans, Mollie works also very good! Very easy to integrate and the fees are reasonable.

smca 3y ago

Sorry to hear you've been put off. OP shared more detail which explains why they're unfortunately not supported on Stripe: https://news.ycombinator.com/item?id=36969049 https://news.ycombinator.com/item?id=36969049. Feel free to always reach out to me know if you run into any issues.

anon373839 3y ago
It isn’t this OP specifically who has put me off. It’s the large number of people over the past few years who have reported issues such as Stripe holding their funds hostage for extended lengths of time, and their inability to get meaningful support through the official channels. (I’ve seen Edwin step in to HN threads to fix some of these cases, but the thought of relying on my problem hitting page 1 of Hacker News is very disconcerting.)
- smca 3y ago
  I hear you! Things are often posted here to try and overturn decisions that were correctly made (see https://news.ycombinator.com/item?id=34274059 https://news.ycombinator.com/item?id=34274059). We still keep an eye out to make sure we aren't making mistakes (because they can of course happen). Also, your post doens't need to hit HN to get meaningful support—we have 24x7 support via chat/phone/email and via @stripesupport on Twitter. If your business doesn't fall into these categories I mentioned up top: regulatory compliance (money laundering or fraud), risk management (high rate of chargebacks or credit risk), or a violation of our restricted businesses agreement (get rich quick schemes, counterfeit goods, etc), then there is no legitimate reason why we wouldn't want to support your business.
  - Brian_K_White 3y ago
    If the problem gets fixed, then by definition the decision was not correctly made. The more you say in this thread the more you prove the critics points.
    - smca 3y ago