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I think you are misunderstanding the screenshot you shared. What the screenshot shows is that your driver has accepted the order you placed but is currently in
by sentientslug 3y ago
I think you are misunderstanding the screenshot you shared. What the screenshot shows is that your driver has accepted the order you placed but is currently in the process of finishing a previous delivery, similar to an Uber driver accepting a ride while they are driving someone else to their destination. It doesn’t mean your order is being “merged”, once your driver gets to your order they will go directly from the restaurant to you.
- mustacheemperor 3y agoI am not misunderstanding the screenshot I shared. When I took that screenshot the driver had already visited the restaurant and picked up my order, and then gotten off the highway a couple stops early for this delivery. Hence why I had reopened the app, I had seen them picking up the order 20+ minutes earlier and was wondering where it was. This has happened to me multiple times, and when I posted that elsewhere online I confirmed it happens to other people. Like I said in the comment, I’ve brought this up to support each time it happens and they’ve described it as standard practice for DoorDash to violate its promises and then refunded me the delivery fee. I am truly confused how you read that comment and came away with this theory - do you work with DoorDash? Can you ask someone there to stop doing this?