Thanks, yeah! Empathy is wonderful:) Might be a regional thing but "my friend" sounds very condescending / patronising to me! I'd personally feel quite upset i

Thanks, yeah! Empathy is wonderful:) Might be a regional thing but "my friend" sounds very condescending / patronising to me! I'd personally feel quite upset if somebody began a critique of my behaviour with that. I guess "buddy" or "mate" might work though!