Thanks! The presentation was pretty good (it has fallen into the category of things I wish I had been aware of 8 months ago, along with the litmus test from Mar

Thanks! The presentation was pretty good (it has fallen into the category of things I wish I had been aware of 8 months ago, along with the litmus test from Mary Poppendiek[1]). Unfortunately this required one more upvote to get to the first page (now it is too late for HN). You should try resubmitting it some other day (adding / or ? to the end of the url if needed, or better yet writing a blog post linking to it), as it is really insightful. [1] http://www.inbox-online.com/page/blog/en.html?view=post&id=74 http://www.inbox-online.com/page/blog/en.html?view=post&...