3 ms·
Simple Rule: You can't take pre-orders (be it for physical products or events) via any kind of credit-card payment system without pre-agreement with your credit
by ig1 15y ago
Simple Rule: You can't take pre-orders (be it for physical products or events) via any kind of credit-card payment system without pre-agreement with your credit card processors.
If you fail to deliver the product then whoever processed the credit card orders is going to be on the hook for payments when the consumers run chargebacks. Obviously they don't want this risk.
So if you want to do this you need to come to an arrangement with your credit card company before-hand (for example letting them hold onto all the cash until you've delivered the goods).
- aidenn0 15y agoYes these people broke the rules, but it seems that PayPal hasn't told them which rule they broke! How hard is it to say "preorders are not allowed, so we froze your account"
- dedward 15y agoTrue enough - but paypal is not a regular merchant provider. Go get one of those - they communicate.
- ig1 15y agoBecause that's probably not why they suspended their account, PayPal suspended their account because it triggered a potential fraud tripwire. The owner just won't be able to unsuspended the account because they're in violation of the rules. If they weren't in violation they could just supply the required verification documents and get their account unsuspended.