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"silent enjoyers" -- examples wanted? Some people never complain; they just leave. Others persevere because they're insensitive. If I look at Yelp reviews, one
by AlbertCory 3y ago
"silent enjoyers" -- examples wanted? Some people never complain; they just leave. Others persevere because they're insensitive.
If I look at Yelp reviews, one or two bad reviews are standard. But if there are 30-40, all different, then I suspect something's up.
It doesn't matter about "the ratio of good to bad." If you're pissing off a lot of customers, you are bad. Period.
- matsemann 3y agoYou could probably find 40 negative reviews of Apple world wide. But they are obviously bad then. Period.
- AlbertCory 3y agoYou just don't give up, do you? Irrelevant. No one looks at Yelp to find out about Apple.
- matsemann 3y ago"Give up"? I'm just poking holes in your argument, not sure why I got anything to give up? Is me doing that worse than you not "giving up" somehow? It's not irrelevant. I didn't even mention yelp so that's a straw man. You said the ratio didn't matter. I claimed it does, as looking at absolute numbers of complaints makes no sense. That's it. But fine, I'll "give up", this isn't fruitful :)
- AlbertCory 3y agoI said, "If I look at Yelp reviews, one or two bad reviews are standard." So yes, it IS relevant, whether you forgot that or not.