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Similar to why the flying experience can be so awful - consumers by airline tickets based largely on price. The airlines that lower costs (and experience) best
by ekanes 3y ago
Similar to why the flying experience can be so awful - consumers by airline tickets based largely on price. The airlines that lower costs (and experience) best win.
- Night_Thastus 3y agoAnd somewhat counterintuitively, they don't even make most of their profit off of ticket sales. The big players make almost all their money on the reward cards and membership systems. Some of them even take a loss on their ticket sales just to make the memberships more appealing. In that scenario, there's little reason to make the flying experience great.
- tracker1 3y agoNot for everyone... I'll go with a different airline for a generally better experience. Ex: Delta over United.