I think it might be because most airlines don't make almost any profit on tickets themselves, but now rely on selling frequent flyer miles to companies to turn

I think it might be because most airlines don't make almost any profit on tickets themselves, but now rely on selling frequent flyer miles to companies to turn profit [0]. In other words, ticket purchasers are not their costumers anymore. [0] https://abroaden.substack.com/p/the-strange-way-airlines-are-actually https://abroaden.substack.com/p/the-strange-way-airlines-are...