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With my diary app Remembary, I occasionally get empty emails submitted from the app's "Support Email" button in the help popover. The "?" button, the "Support E

With my diary app Remembary, I occasionally get empty emails submitted from the app's "Support Email" button in the help popover. The "?" button, the "Support Email" button, and the popup email's "Send" button are all in the top right part of the screen, so my best guess is that it's people's children tapping repeatedly in the top right area of the iPad. Good thing I don't have anything particularly destructive up there. So thinking "what about the children?" is a good idea when doing any kind of app layout. It's good to make sure that repeatedly tapping or clicking on one part of the screen doesn't trigger deletions or other dangerous side effects. In my case, it's nice to get an email every so often that doesn't have any calls to action in it.

megablast 15y ago
Occasionally? I get over 100 empty emails a day with nothing in them. I guess people get confused about the discard button, because my apps are not targeted at kids. Over 70% of my emails are empty. Maybe a small puzzle before you can send me a message is in order.
- Revisor 15y ago
  Why do you even let the user send an empty email? Sounds like a programming error as much as a UI blunder.
  - dougp 15y ago
    Because you can't spy on what the user is typing in the mail or text message composer views on ios.
  - megablast 15y ago
    In iOs, you have no choice. On top of that, I insert information into the email to help me debug it, such as the platform, iOs num and app version num.