I’m with you. I’ve spent a huge amount of my time working with older folks in particular, and the complaints about change have essentially shifted from $every_m

I’m with you. I’ve spent a huge amount of my time working with older folks in particular, and the complaints about change have essentially shifted from $every_major_release_or_two to, we’ll, every release. My grandparents started shopping online during the pandemic and every week they had a new complaint about some change on the site. (I saw most of those changes and they certainly weren’t user-friendly!) I’ve felt myself being able to relate more and more. I have a lot more work on my plate now that requires synthesizing previous experience and existing expertise, and that is challenging to do when entire teams at virtually every vendor seem to exist solely to implement changes for the sake of changes. Software moves fast these days and that can be fine, but it doesn’t seem like all that velocity is really genuine in the UX space. My experience isn’t everyone’s experience of course, but requiring that _everyone_ learn new ways of interacting with essentially every product regularly, makes me feel like it’s just busy work to keep up with the proverbial software UX Joneses. (And everything looks the same now, so I’m not sure that’s the hottest take around…)