I feel like things have gotten way worse in the last 4 years. Everyone has eliminated the human assistance so if your problem cannot be solved by the standard f

I feel like things have gotten way worse in the last 4 years. Everyone has eliminated the human assistance so if your problem cannot be solved by the standard flow you are out of luck. Many places won’t pick up the phone, there is no way to escalate to a human. If you are disabled you are just a cost center and nobody will bother with you at all.