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Ah, cancelling Virgin Media. I've done this recently. I got upset. I shouted down the phone at them. I'm not surprised they're being invetigated by OFCOM ht
by zmower 3y ago
Ah, cancelling Virgin Media. I've done this recently. I got upset. I shouted down the phone at them. I'm not surprised they're being invetigated by OFCOM https://www.theguardian.com/media/2023/jul/13/ofcom-investigates-virgin-media-over-complaints-contracts-hard-to-cancel https://www.theguardian.com/media/2023/jul/13/ofcom-investig...
- Nexxxeh 3y agoTook me well over an hour to cancel. When the guy in the OP explained his experience, all I could think was, "That's equality. An overwhelmingly shit customer service experience to all, disabled or not." I'm currently stuck with someone else's email account in my authorized users, a phone number as my contact number that I can't update (known VM issue atm apparently), and an strong desire to send their CEO recordings of me screaming.