> Aren't they just writing notes and ordering meds? This is the mistaken assumption. There is a _lot_ more going on. Sibling comments have given some examples

> Aren't they just writing notes and ordering meds? This is the mistaken assumption. There is a _lot_ more going on. Sibling comments have given some examples but here's some more: - appointment booking and scheduling - waiting lists - referrals to other institutions (which may use a different IT system) - communications with patient (including automatic appointment reminders, bulk contacts etc) - integrations with many, many other systems - reporting - billing - complex IAM: there are many different roles in a healthcare setting all with different access requirements Fwiw a lot of institutions _do_ use office 365, sharepoint etc but those tools just don't do enough by themselves and aren't integrated in the way that EHR software typically is.