Tinkerers really don't seem to understand how much average people want stuff to just work. It's almost like how math educators sometimes don't understand that

Tinkerers really don't seem to understand how much average people want stuff to just work. It's almost like how math educators sometimes don't understand that we mostly don't have checkbooks to balance. Math is important, but that doesn't mean I have ever sat down with paper and made a budget by hand. Everyone always talks about flexibility and modularity and control, but what people want is stuff you just install and it works and has all the features already there. Maintaining even trivial software can be hard, and people are very good at using what they have even if it's not explicitly meant to do the use case, like the story where the old lady was annoyed at her family for not telling her about the knitting program, which was Excel, that she found and figured out herself.