I don't think anyone believe otherwise. People still choose it because the feature set it provides addresses their needs and makes online chat, voice, and live

I don't think anyone believe otherwise. People still choose it because the feature set it provides addresses their needs and makes online chat, voice, and live streaming to friends a wonderful experience. For 99.9% of users, they don't need to worry about Discord terminating their account or their friends' account. If Discord somehow fumbles this by randomly suspending peoples' accounts for no reason whatsoever, and on such a wide scale that everyone will know a friend affected by this, they'll quickly lose marketshare.