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Docs can be hard to search and find the correct things. Even sometimes the answer is in there, solutions are sometimes to combine several answers. For instance
by wouldbecouldbe 3y ago
Docs can be hard to search and find the correct things. Even sometimes the answer is in there, solutions are sometimes to combine several answers.
For instance with Stripe. With the reference you don’t have a complete example of how to integrate it into express.js.
Using a vector search library & open ai or other llms you could make a very complete dev support tool.
- rantherre 3y agoThat just sounds like the docs could use improvement; a time better spent on than a barely-functional chatbot
- pixl97 3y agoHowever you want to take this... but we'll have good bots long before even a fraction of help docs are good on this planet. Good docs are as rare as diamonds.
- rantherre 3y agoSeveral times I've found help from a regular FAQ though. That's something yet to happen with a support "AI" bots. I sure hope we'll get there soon, because right now they still seem to struggle with mixed case, exact-word queries
- lolinder 3y agoA bad chatbot would be bad, but a good one can be better than good docs because it can give an answer that's tailored to the details of your question. For both docs and chatbots, quality is just a question of how much the company is willing to invest.