Yes, very unique and outrageous. I'm sorry you had to go through that. For everyone, when ridiculous things like that happen, some options are to involve your

Yes, very unique and outrageous. I'm sorry you had to go through that. For everyone, when ridiculous things like that happen, some options are to involve your local Congressional office (often issues like this are resolved when a Congressional office makes an inquiry, particularly on local matters) or to involve the USCIS Ombudsman (which surprisingly often yields positive results).