Was just on to apple support for an issue with my daughters phone, and I have to say it was a really nice experience. Good online chat first (may be a bot, but

Was just on to apple support for an issue with my daughters phone, and I have to say it was a really nice experience. Good online chat first (may be a bot, but if so was a good one), and immediate call from a senior advisor when it needs to be escalated. Issue solved in 10 mins flat. Not sure how well it goes with others, but customer service counts for a lot and glad apple appreciate that.