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And whether an online shop uses Shopify or WooCommerce also makes no difference from the point of view of that shop's customers ;) > your old links will stop w
by solatic 3y ago
And whether an online shop uses Shopify or WooCommerce also makes no difference from the point of view of that shop's customers ;)
> your old links will stop working
As long as your main website hostname is the same, you have 404s set up such that you land on a page that links you back to the main landing page... nobody really cares.
> order histories will be lost
For online shops, invoices anyway need to be exported to accounting software so that taxes can be filed correctly. I seriously doubt that a transition like this causes order history to truly be "lost".
Look, obviously switching managed providers is rarely a seamless experience... but neither is it impossible or even necessarily fundamentally difficult. Indeed, it's not unheard of for managed providers to help people make transitions by offering import options... https://www.shopify.com/migrate https://www.shopify.com/migrate Shopify have guides to help with migrating, as does Ghost: https://ghost.org/docs/migration/ https://ghost.org/docs/migration/
- yakubin 3y agoI can tell you that 9 times of 10 when I hit a 404 on an ecommerce website, I can’t find the product anymore through a website’s search function. Knowing this, sometimes I don’t even bother to search at this point anymore and go somewhere else. So there is at least one lost customer here in such a transition. And, observing how my less tech-literate relatives interact with websites, I suspect there are many more lost customers.