3 ms·
This is a solid book, but there's one concept in it that has drastically changed how I lead and collaborate across teams. The book describes 3 types of problem
by phamilton 3y ago
This is a solid book, but there's one concept in it that has drastically changed how I lead and collaborate across teams.
The book describes 3 types of problems/areas: simple, complicated, and complex. The definitions of simple/complicated/complex has shifted for me a bit since I read it, but this is how I currently describe it:
Simple - the solution is clear and is fairly low risk
Complicated - the problem is well framed, but the solution isn't clear
Complex - the problem itself isn't really clear
This 3 tiered framing lends itself to so many useful structures and interactions. Junior/Senior/Staff scope of responsibility fits remarkably well. Sprint planning / Quarterly planning / Executive planning fits.
The biggest thing it has helped with is recognizing that a team needs space to explore complex problems. Those teams need to operate very differently from a standard product stream team and recognizing that need is such an important thing.