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I’ve used 1Password for over a decade, and I’ve worked in that part of the industry professionally (secrets management specifically). I was an early adopter of
by TheNewsIsHere 3y ago
I’ve used 1Password for over a decade, and I’ve worked in that part of the industry professionally (secrets management specifically). I was an early adopter of 1Password.com and was involved in private beta tests (that are long since concluded).
Over that time I observed that they were very aggressively repositioning the cloud offering as the only one, or as one that was the most secure for every use case. New users eventually only saw the standalone options as a small link.
I was in various public and beta test groups for 1Password 6-8, and 7 felt like the sweet spot, but somewhere around 7.4, they started rapidly changing onboarding screens and release note screens to feature only 1Password.com.
Only after doing that did they start discussing how many “new users were signing up for the cloud, and skipping standalone.”
I felt that was disingenuous because I saw them constructing that very outcome. I even discussed it with them, but actually saying that aloud seemed to be like taking a leak on the third rail. I’m not arguing with your logic, but as someone who was close to it at the time, this outcome was very carefully constructed over a non-trivial period of time.
All that said, my big gripe is that when you try to talk to them about backups, they refuse to talk about anything but sync. They still don’t have actual account-wide backups. They have CSV and 1PUX exports that only capture vaults currently present on the exporting client.