4 ms·
The Verizon website has the worst chatbot I've ever interacted with. It's the worst because it's mandatory and useless. It's just about the only way to start a
by aoweijrti 3y ago
The Verizon website has the worst chatbot I've ever interacted with. It's the worst because it's mandatory and useless. It's just about the only way to start a tech support interaction, and it is completely incapable of actually solving any problems beyond telling you to power cycle. (Granted, probably half of all of Verizon's tech support problems can be solved by power cycling) But then it's also self-unaware and misleading. It will straight up tell you "yes, I can do that", and then twelve statements and twenty five minutes later tell you "sorry, I can't do that, you need to call this phone support number". What a shit pile. I hate chatbots and I also hate Verizon.