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The chatbot as it's used in most cases is not a UI paradigm, it's the complete lack of a UI. Just a phone tree cobbled together by some basic heuristics. Even a
by mtlmtlmtlmtl 3y ago
The chatbot as it's used in most cases is not a UI paradigm, it's the complete lack of a UI. Just a phone tree cobbled together by some basic heuristics. Even a FAQ is a better UI if done well.