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This is a certainty. The chatbot will be constantly upselling. "Would you like fries with that?" or "Extra cheese on your pizza is only 50 cents, add it?", only

This is a certainty. The chatbot will be constantly upselling. "Would you like fries with that?" or "Extra cheese on your pizza is only 50 cents, add it?", only more sophisticated. And like some ordering systems today, you won't be able to bypass it. The "yes, please add more things to my cart" answer will be the default and easy answer, declining the offer will take more effort.

PaulHoule 3y ago
… I think of how annoying the kiosks at McDonalds have gotten.
LapsangGuzzler 3y ago
Or even worse, giving answers that sound objective but are actually paid for.
6510 3y ago
It keeps asking until you say yes then it will always add the extra cheese just like last time. You have to specifically ask for no extra cheese. Then it will always ask for it again. People will learn creative prompts like telling it you have a potato allergy to make it stop asking if you want fries. But then it will add "hold the fries" to every order all the time and ask: Is there potato in that? One will have to pretend the food is not for you and order take out/eat in your car. You see someone else eating in their car, could it be... yes, he is eating fries! You raise your hand and say "potato allergy?" he responds, haha yeah... puts his finger in front of his mouth and goes "ssst!"
CatWChainsaw 3y ago
Not just upselling, flat-out ignoring. https://wtop.com/national/2023/06/ai-drive-thrus-may-be-good-for-business-but-not-for-the-rest-of-us/ https://wtop.com/national/2023/06/ai-drive-thrus-may-be-good... I'm not sure if it's the same story since it's from June, but a few days ago WTOP played some audio from one of their reporters trying to order from a drive-thru... AI: "Would you like to add a peach pie for $1.50?" Reporter: "No." AI: "Would you like to add a peach pie for $1.50?" Reporter: "No." AI: "Would you like to add a peach pie for $1.50?" Reporter: "No peach pie." AI: "And one peach pie." Reporter: "NO PEACH PIE."

PaulHoule 3y ago

… I think of how annoying the kiosks at McDonalds have gotten.

LapsangGuzzler 3y ago

Or even worse, giving answers that sound objective but are actually paid for.

6510 3y ago

It keeps asking until you say yes then it will always add the extra cheese just like last time. You have to specifically ask for no extra cheese. Then it will always ask for it again. People will learn creative prompts like telling it you have a potato allergy to make it stop asking if you want fries. But then it will add "hold the fries" to every order all the time and ask: Is there potato in that? One will have to pretend the food is not for you and order take out/eat in your car. You see someone else eating in their car, could it be... yes, he is eating fries! You raise your hand and say "potato allergy?" he responds, haha yeah... puts his finger in front of his mouth and goes "ssst!"

CatWChainsaw 3y ago

Not just upselling, flat-out ignoring. https://wtop.com/national/2023/06/ai-drive-thrus-may-be-good-for-business-but-not-for-the-rest-of-us/ https://wtop.com/national/2023/06/ai-drive-thrus-may-be-good... I'm not sure if it's the same story since it's from June, but a few days ago WTOP played some audio from one of their reporters trying to order from a drive-thru... AI: "Would you like to add a peach pie for $1.50?" Reporter: "No." AI: "Would you like to add a peach pie for $1.50?" Reporter: "No." AI: "Would you like to add a peach pie for $1.50?" Reporter: "No peach pie." AI: "And one peach pie." Reporter: "NO PEACH PIE."