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I've had similar experiences, although not quite as expensive. I think it was either 3€ or 4€ to get a new eSIM, which you would do by logging to the carrier's
by Hamuko 3y ago
I've had similar experiences, although not quite as expensive. I think it was either 3€ or 4€ to get a new eSIM, which you would do by logging to the carrier's website, clicking a button and scanning the resulting QR code PNG. Absolutely nothing about the process warrants that cost and obviously the operator is blocking from using the iPhone-to-iPhone eSIM transfer tool.
I called up my operator before I decided to switch to another operator. Got a whole slew of excuses for it. "Transfers are blocked for security purposes." Didn't figure out a security benefit for the surcharge. "You'd have to pay for a new physical SIM card too", except I wouldn't because physical SIM cards are REUSABLE. Tried to use this line of reasoning against the operator by asking to not order a new eSIM but reuse the eSIM I already had, but no dice.
Thankfully I managed to find a phone plan that was cheaper than the one I had, so I fixed my eSIM issue and got slight savings on top. Of course after I signed the new contract, my existing operator decided to ring me up and butter me up again. At least this time they admitted that it was just pure rent-seeking and they surely could've given me a free eSIM. Too bad my mind had been made at this point.