It will be interesting to understand how timing influences this. “Remote communication and collaboration tools like Teams have become indispensable for many bus

It will be interesting to understand how timing influences this. “Remote communication and collaboration tools like Teams have become indispensable for many businesses in Europe” is true, but only more recently. Before the pandemic you needed to share dial-in conference numbers - so audio conferencing was actually the indispensable collaboration tool at the time when teams was bundled, say 2018. Teams benefited from being an existing product that was already integrated with company (and school) identity at a time when people had to work from home. It was the pandemic that stopped competition. What is an admin to do when suddenly everyone is remote - kick off a months long product evaluation, or use the existing bundled one? Do we want to set a precendent that a future indispensible tool cannot be bundled? How do you know what part of your product is going to be so indespensible in future that you have to charge for it separately now?