3 ms·
Would you expect manufacturers to publish maintenance schedules assuming everyone drives like your relative, or based on maybe the 25th percentile of how people
by brookst 3y ago
Would you expect manufacturers to publish maintenance schedules assuming everyone drives like your relative, or based on maybe the 25th percentile of how people actually drive?
IMO product designers should not assume that the typical customer is a hyper-optimizer.
- AuthorizedCust 3y ago> IMO product designers should not assume that the typical customer is a hyper-optimizer. It’s not just an opinion. If you design that way, you’re misrepresenting truth for the vast majority of drivers. Hard to distinguish that from lying.