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As a regular Slack team, we did a test chat on Teams simply so we can record the video and man the experience was 10x better. Video quality, audio, controls, th

As a regular Slack team, we did a test chat on Teams simply so we can record the video and man the experience was 10x better. Video quality, audio, controls, the lot. And bear in mind we are used to Slack so it had home advantage on UX. Also as Azure AD/360 users it is probably free effectively. So we will switch tomorrow? Not so fast: it is such an upheaval changing chat system company wide - thats how they get the retention!

ricardobayes 3y ago
For certain use cases, teams works reall well. Unfortunately it doesn't have threads, so discussing indivual issues in a non-blocking way is pretty difficult.
- ehnto 3y ago
  Maybe we have different teams configs, it definitely has threads. Chats do not have threading, but teams/channels only have threads. At least on our install.
ehnto 3y ago
Oh man, I wouldn't personally recommend switching to teams if the chat functionality is the majority of your use for it. The paradigm of chat on teams is a very different experience. Calls are pretty good though. I will also say, teams may actually be better aligned for business use given two reasons, threads promote conversation focus, and threads also make me not want to post idle thoughts. A lot of slacks devolve into chatter, making a thread for a minor thought doesn't feel right. Upside, less idle chit chat, downside lots of things probably go unsaid and it's a less communal feeling.
- rejectfinite 3y ago
  You can have normal Chats in Microsoft Teams too. We dont really use the Teams part for Chats. Only for incidents or company wide stuff.
RHSeeger 3y ago
My experience with Teams is all negative. - It doesn't allow viewing both the (text) list of people and chat at the same time - The vast majority of the time, people don't include a dial-in. This, alone, kills it for me - Every time I want to mute myself, I wind up needing to search for the mute button (I know it's in the same place every time, but the fact that I need to "find" it every time tells me there's something poor about it's placement; I couldn't say what, though) - It's an extra step opening it in the browser, because it tries (twice) to get you to open the application. It's a death by 1,000 cuts. Just tons of little things that make it annoying (and the one big "no dialin" thing)

ricardobayes 3y ago

For certain use cases, teams works reall well. Unfortunately it doesn't have threads, so discussing indivual issues in a non-blocking way is pretty difficult.

ehnto 3y ago
Maybe we have different teams configs, it definitely has threads. Chats do not have threading, but teams/channels only have threads. At least on our install.

ehnto 3y ago

Oh man, I wouldn't personally recommend switching to teams if the chat functionality is the majority of your use for it. The paradigm of chat on teams is a very different experience. Calls are pretty good though. I will also say, teams may actually be better aligned for business use given two reasons, threads promote conversation focus, and threads also make me not want to post idle thoughts. A lot of slacks devolve into chatter, making a thread for a minor thought doesn't feel right. Upside, less idle chit chat, downside lots of things probably go unsaid and it's a less communal feeling.

rejectfinite 3y ago
You can have normal Chats in Microsoft Teams too. We dont really use the Teams part for Chats. Only for incidents or company wide stuff.

RHSeeger 3y ago

My experience with Teams is all negative. - It doesn't allow viewing both the (text) list of people and chat at the same time - The vast majority of the time, people don't include a dial-in. This, alone, kills it for me - Every time I want to mute myself, I wind up needing to search for the mute button (I know it's in the same place every time, but the fact that I need to "find" it every time tells me there's something poor about it's placement; I couldn't say what, though) - It's an extra step opening it in the browser, because it tries (twice) to get you to open the application. It's a death by 1,000 cuts. Just tons of little things that make it annoying (and the one big "no dialin" thing)