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And often the people who end up apologising become loyal, long-term customers with no further issues, if anything more polite than the average.
by frereubu 3y ago
And often the people who end up apologising become loyal, long-term customers with no further issues, if anything more polite than the average.
- blantonl 3y agoInterestingly enough, something I learned early in my career during sales training is that if you are able to convert your biggest haters, they can become one of your most ardent supporters. Problem is I have a short fuse for disrespect, I just don't have the time to tolerate it.