Slightly off-topic, but often when reading these mailing lists I find some developers to be rather unhelpful, if not downright nasty. Take this example. Now I

Slightly off-topic, but often when reading these mailing lists I find some developers to be rather unhelpful, if not downright nasty. Take this example. Now I realise this isn't a company-client relationship we're looking at, but am I alone in thinking a bit more diplomacy wouldn't have gone amiss?