> Every single one of my elderly relatives can use an iPhone after a quick intro So, after an onboarding workflow, in other words. What's the difference betwee

> Every single one of my elderly relatives can use an iPhone after a quick intro So, after an onboarding workflow, in other words. What's the difference between giving them a quick intro, and their being some form of onboarding built into the application? Consider people who don't have someone on hand to introduce them to the product: how should they gain that same level of competence?