I honestly don't understand why people demean customer service operators. It seems to be stressful work, but I have countless times been saved by operators. The

I honestly don't understand why people demean customer service operators. It seems to be stressful work, but I have countless times been saved by operators. They are a life-line. AI tools are as useful as a google search, and perhaps just a little more, and a lot of customer service people who just follow a script are not much more helpful. But clearly some operators are a godsend cannot replace by AI at this time.