When companies we deal with don’t offer human phone support I tend to call their enterprise sales departments and have them transfer me to someone who can help.

When companies we deal with don’t offer human phone support I tend to call their enterprise sales departments and have them transfer me to someone who can help. I think the furthest I’ve gotten was once where I pulled the cell phone number of some CEO off their LinkedIn and called them directly because everything else had failed. As long as you’re extremely politely annoying it works every time in my experience. I imagine the AI is meant to replace the type of call centers that are as useless as an e-mail form or a chatbot, but I don’t personally believe in something that useless. I mean, what’s the benefit? To make people who aren’t stubborn idiots go away with unresolved issues?