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> These jobs are not dehumanizing because of management. They are simply dehumanizing. There’s obviously lots of different types of call center jobs, but I wou
by tobr 3y ago
> These jobs are not dehumanizing because of management. They are simply dehumanizing.
There’s obviously lots of different types of call center jobs, but I wouldn’t say they are all categorically dehumanizing. I worked as a support agent for a while in my early twenties, and the core of the work was not dehumanizing. But being poorly payed, clocked to the second and not being given adequate equipment or training to do the work well was. I can imagine a version of that job that I would have stuck with for longer.