3 ms·
I think that at least part of my dislike of chatbots is that they force you to navigate an often poorly thought out decision tree in order to try and accomplish
by CSMastermind 3y ago
I think that at least part of my dislike of chatbots is that they force you to navigate an often poorly thought out decision tree in order to try and accomplish something.
When you talk to a human they're often navigating the same decision tree but they're acting as an interpretation layer to translate your natural language into the specific series of commands the machine they're working with will accept.
It seems likely to me that an LLM would be able to provide that functionality.
- SoftTalker 3y agoDoesn't always matter that you're talking to a human. Like when you call Comcast with internet trouble, and you tell them you've already rebooted the router but they make you do it again anyway because that's the first step in their tree and they aren't allowed to skip it.