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I bank with Chase and the app is really good. Are there major US banks with crappy apps?

• deleted 3y ago
  [deleted]
• prmph 3y ago
  Can second this. I'm not even living in the US any longer, and yet I have never had an instance where the Chase website or app failed to provide a wanted service or work as expected. Their I.T, at least from the customer point of view, seems top notch.
• xahhkakappy11 3y ago
  The US is not anywhere near as bad as Deutsche that's for sure. I think whether or not the app is crappy depends on your perspective in the US. I've never seen one try to give me a pin instead of a password, and like you said, some of them are pretty good like Chase.
• cebert 3y ago
  PNC Bank’s mobile app and website are pretty bad. The only reason I haven’t switched is due to friction and because I have my mortgage with them. The website won’t work unless I allow 3rd party scripts from Adobe to run. The UX is terrible too.
  • doubleg72 3y ago
    Odd.. I use PNC website and app regularly and my one complaint is how difficult it is to find my account number. No need for third party scripts.
• paradox242 3y ago
  I was pretty impressed with the internal IT situation working at JPMC. It's not perfect, but reading this about Deutsche Bank I can see what the alternative is and it's rightfully horrifying.