> is the 10% of people who are bored, *lonely* I heard this is especially prevalent for suicide hotlines - because of the strict requirements to take and stay

> is the 10% of people who are bored, *lonely* I heard this is especially prevalent for suicide hotlines - because of the strict requirements to take and stay on such calls they have to put up with a lot of sexual harassment and its more or less swept under the rug by supervisors.