Or frustrate people enough so they go and figure out the solution by themselves, or not file that complaint, or whatever it was they wanted to do but did not ac

Or frustrate people enough so they go and figure out the solution by themselves, or not file that complaint, or whatever it was they wanted to do but did not actually necessarily need assistance with, while giving the semblance of trying to be helpful Not saying this is a good thing, but then I'm not an upper manager with dollar symbols in their eyes