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I don't really need a "fluffy and animated" interface. That's not what is important to me when I'm working in a tool. For me, it's more about "How many clicks d
by belthesar 3y ago
I don't really need a "fluffy and animated" interface. That's not what is important to me when I'm working in a tool. For me, it's more about "How many clicks do I have to do to do a task?", or "can I find the information I'm looking for quickly?" Our task creation workflow often boiled down to "create a bunch of tasks, work them, close them, then repeat". I felt like I was having to do too much work to get information into the app in a way that was disproportionate to it providing the information I needed.
From a maintenance perspective I hear you though. I supported the Redmine install, and I've supported Jira installs in the past. The sheer amount of horsepower I had to throw at, and shenanigans I had to deal with, to support Jira is mind boggling. I have a small joke that the reason Atlassian is going cloud only for their products has everything to do with the fact that only they are big brain enough to understand how to run the damn thing reasonably, haha. And yeah, administering the Redmine install was "oh yeah, we have a Redmine instance, I should probably update that". So that is definitely a feather in its cap.
I also can appreciate that it has a rich ecosystem of plugins and extensions to make it your own. I often look at plugins with a grain of salt though, because having more things to add and more dependencies to support drastically changes the administrative burden of a system. For me, I'd rather have one opinionated tool with a minimal but functional feature set. Fortunately, there are alternatives out there that enable that flow for me and my teams, so it's not like I'm not served.
There's always the possibility that Redmine and I just never clicked, and that's okay. I don't _need_ to like every tool, and I can easily see how folks that it did work for got great benefits out of it. My negative experiences are personal to me, but do not discredit the plenty of positive experiences teams have had using it.