>The employee’s Twitter thread also raised concerns about the well-being of Shopify’s workforce. Since the layoffs, remaining staff members have reportedly face

>The employee’s Twitter thread also raised concerns about the well-being of Shopify’s workforce. Since the layoffs, remaining staff members have reportedly faced increased workloads without proportional compensation or benefits, leading to burnout, anxiety, and stress leave. Companies who outsource customer support to cheap subsidiaries or bots have no respect for either their customers or their workers, both low and high paid, who will inevitably have to fix and respond to the crap coming their way. For me it has become the most important factor in not choosing to buy anything from a business. It is the canary in the coal mine for future degrading quality.