3 ms·

I could not agree more. If this story was meant to engender sympathetic feelings that last paragraph ruined any chances. However I doubt most people got that fa

• tylerritchie 15y ago
  Agreed. First, very uncool to mention the wife of your competition ordered a pair. Second, dick-maneuver to not send glasses that a customer ordered and to include a snarky card instead. Much classier would be to have sent the glasses with a note saying "I hope you enjoy these glasses blah blah blah," and never have mentioned it in a blog post that's knocking your customer's husband's company.