> Surely not having to physically bring your car in is an improvement There’s a line of thinking that says that, the more expensive it is for a company to do a

> Surely not having to physically bring your car in is an improvement There’s a line of thinking that says that, the more expensive it is for a company to do a recall, the harder they’ll work on preventing having to make one. If so, you’ll see more recalls the cheaper they get to do, and the net improvement will be smaller or even a detriment. I don’t know whether there’s data supporting that line of thinking, though.