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> I think the assumption of badfaith in this thread from Fly is pretty unprofessional. Customers aren't supposed to show professionalism. Service providers are
by rmbyrro 3y ago
> I think the assumption of badfaith in this thread from Fly is pretty unprofessional.
Customers aren't supposed to show professionalism. Service providers are. I didn't see disrespectful comments here.
People here are just poiting this has happened many times and look like a pattern. If you don't fix a communication issue after multiple occurrences, you might not be ill intentioned, but at least careless.
- ericpauley 3y ago(Note: I edited my comment to make it clear I'm referring to badfaith from commenters, quote above is from pre-edit) I'd argue the expectation goes both ways. I won't link to specific comments, but I think it's pretty clear that some of them cross the line to disrespectful.
- houndsofnone 3y agoI haven't seen a single instance of disrespect -- just justified frustration for the outage and lack of communication. There seem to be a lot of frustrated Fly.io customers and a vocal number of Fly.io fans.
- rmbyrro 3y agoI wonder if there would be anyone defending the service provider if it was AWS or Azure, for instance, instead of Fly.io