I contracted for a telco who held a national emergency number contract, and after they fired all the old engineers and the inevitable outages started happening,

I contracted for a telco who held a national emergency number contract, and after they fired all the old engineers and the inevitable outages started happening, had to budget a significant amount per month for flowers for families of the deceased who weren’t able to reach anybody during heart attacks etc. It would have been better if it was really big SLA breach fines however.