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As much as I love not having to use paid filing software, I don't expect the federal government to create something that isn't incredibly frustrating to use tha
by lxe 3y ago
As much as I love not having to use paid filing software, I don't expect the federal government to create something that isn't incredibly frustrating to use that costs way too much to build
- ourmandave 3y agoI wonder if the help system for it will be AI based.
- robszumski 3y agoAs a founder, some of the federal and state software for registering in various states, workers comp, etc and the estimated tax process as an individual is surprisingly decent. It's not great, but the state and federal level stuff is generally ok.
- deleted 3y ago[deleted]
- rufus_foreman 3y agoA couple years ago, the IRS didn't pay my income tax refund for six months, and during that time they couldn't tell me why they weren't paying, when or if they were going to pay it, what the status was, whether there was anything wrong, or when they would have any information on what the status was, and this was after waiting for many, many, many hours to get in contact with the person that wasn't going to tell me anything at all. And this is the IRS that wanted me to provide them with a selfie in order to make estimated income tax payments online. That is pretty far from OK. I will be paying for tax preparation software one way or the other, I would much rather pay the private sector so that I have a choice if I don't like a particular application.
- hedgehog 3y agoThe financial sector is the clear winner in who makes worse user-facing software though. I've interacted with a whole variety of US government services from federal to city and they're on average better than the garbage I have to use for back end management related to bills and various investments. Consumer tax software is downright user-hostile.