Same thing happened to my wife. She called Wayfair customer service, except got a scamming call center that wanted her to install some remote control app on her

Same thing happened to my wife. She called Wayfair customer service, except got a scamming call center that wanted her to install some remote control app on her phone so she could send photos of the broken product. Looking where she got the number from, it was some kind of Adwords scam that seemed to have bought they keywords 'wayfair customer service'.